FAQS

Mobile advanced wound care provides specialized wound treatment in the comfort of your home or care facility, rather than requiring travel to a clinic or hospital. Our licensed clinicians come directly to you to deliver comprehensive, evidence-based wound care.

We treat both acute and chronic wounds, including but not limited to: Pressure injuries (Stage 1–4) Diabetic foot ulcers Venous and arterial ulcers Surgical and post-operative wounds Traumatic wounds Infected or non-healing wounds If you’re unsure whether your wound qualifies, we’re happy to review your case.

We provide wound care services in: Private homes Assisted living facilities Skilled nursing facilities (SNFs) Long-term care facilities Group homes and residential care settings

Care is provided by experienced, licensed clinicians trained in advanced wound care management. Treatments follow current clinical guidelines and are individualized to each patient’s needs.

Yes. A referral from a physician, nurse practitioner, or other authorized provider is required to initiate services. We make the referral process simple and can assist providers or families with next steps.

Referral turnaround time is within 24 hours. Once a referral is received: We review it promptly Coordinate with the referring provider Schedule the initial visit as quickly as possible, often within 24 hours

Depending on the wound and patient condition, services may include: Comprehensive wound assessments Sharp or non-sharp debridement Advanced wound dressings and biologics Negative pressure wound therapy (wound VAC) Infection management Compression therapy Off-loading recommendations Ostomy and skin care support Patient and caregiver education

Yes. We work closely with: Referring providers Primary care physicians Specialists Home health agencies Facility staff Clear communication and collaboration are essential to safe, effective wound healing.

Visit frequency depends on: Wound severity Treatment plan Healing progress Most patients are seen weekly or as clinically indicated, with reassessments and plan adjustments as needed.

We accept Medicare and many commercial insurance plans. Coverage depends on medical necessity and individual insurance policies. Our team can help verify benefits and answer billing questions.

Self-pay options may be available. Please contact us directly to discuss pricing and payment arrangements.

During the initial visit, we will: Perform a full wound assessment Review medical history and medications Develop a personalized treatment plan Communicate findings with the referring provider Educate the patient and caregivers on wound care and prevention

Some procedures may cause mild to moderate discomfort, especially if the wound is complex or infected. We prioritize patient comfort and use appropriate pain management techniques whenever possible.

Absolutely. We encourage family members and caregivers to be involved in care, education, and decision-making whenever appropriate.

Once the wound has healed or no longer requires advanced care: We formally discharge services Provide prevention and skin care education Communicate outcomes with the referring provider Ensure continuity of care as needed

Referrals can be made by: Fax Secure email Phone call For urgent concerns, please contact us directly and our team will respond promptly.

Patients, families, and facilities can reach us during business hours for: Wound concerns Dressing issues Scheduling questions Care coordination Emergency concerns should be directed to 911 or the nearest emergency department.